365 Legal Services Ltd is a trusted legal services provider supporting criminal defence firms throughout the North East of England.
We specialise in police station and prison representation, providing professional, reliable and responsive support 24 hours a day, 365 days a year.
Our experienced team includes solicitors, CILEX Members and Accredited Police Station Representatives, all committed to delivering high standards of client care, compliance and communication.
We cover police stations and prisons across Northumbria, Durham, Cleveland and North Yorkshire, ensuring firms have dependable support whenever urgent representation is required.
Whether attending an interview under caution, assisting with prison visits or supporting firms with out-of-hours cover, 365 Legal Services acts as a trusted extension of your practice.
Why Firms Choose 365 Legal Services:
At 365 Legal Services Ltd, we understand that when you outsource work, you're entrusting another company with your clients and your reputation. That's a responsibility we take seriously.
Our philosophy is simple: deliver exceptional service every time. We don't rely on long-term contracts or empty promise - we build lasting relationships through professionalism, reliability and consistently high standards.
Whether we're answering an out-of-hours telephone call, attending a police station in the early hours of the morning or providing ongoing support to your firm, our objective remains the same: to represent your practice as if it were our own.
Our Team:
Our team has been carefully selected based on experience, professionalism and commitment to client care.
We are proud to work with highly experienced Solicitors, CILEX Members and Accredited Police Station Representatives who have extensive knowledge of criminal law and police station procedures.
Every member of our legal team:
Is fully qualified and experienced in criminal defence.
Holds an Enhanced DBS Certificate.
Maintains Continuing Professional Development (CPD) compliance.
Is regularly supervised and receives ongoing training and performance reviews.
Is committed to delivering exceptional client care and professional representation.
We don't simply recruit qualified people - we recruit professionals who share our values and represent our clients to the highest possible standard.
Admin Support:
Our experienced call handlers can:
Accept instructions directly from the Defence Solicitor Call Centre (DSCC).
Conduct initial telephone advice with suspects in police custody where appropriate.
Manage urgent client enquiries professionally and efficiently.
Ensure every instruction is dealt with promptly, accurately and confidentially.
From the very first telephone call, your clients receive knowledgeable and professional assistance.
Fixed Pricing with NO Contracts:
We believe exceptional service should earn your business—not contractual obligations.
Unlike many providers, we don't tie firms into lengthy contracts. Instead, we focus on delivering a level of service that gives you every reason to continue working with us.
Our work speaks for itself.
We offer transparent, competitive pricing designed to provide exceptional value without compromising on quality.
Firms that choose 365 Legal Services as their exclusive outsourced provider benefit from discounted fixed rates, making budgeting simple, predictable and cost-effective.
No hidden costs. No unexpected charges. Just professional legal support at a competitive price.
A Complete Legal Support Solution:
365 Legal Services provides far more than police station representation.
Our comprehensive range of professional services includes:
Police Station Representation
Prison Attendance
Out-of-Hours Telephony
Bail Management
Process Serving
Appropriate Adult Services
Investigations
Subject Matter Expert Reports
By providing these services under one roof, we offer firms a single, dependable point of contact for all their outsourced legal support requirements.
Our Commitment:
At 365 Legal Services, we don't simply attend police stations - we represent your firm.
Every instruction is handled with professionalism, discretion and efficiency because we recognise that every client we meet reflects directly on your reputation.
Our commitment is to provide prompt, dependable and professional legal support that gives you complete confidence every time you instruct us.
Professional. Reliable. Trusted.
365 Legal Services — Protecting your clients. Protecting your reputation. 24 hours a day, 365 days a year.