365 Legal Services Ltd provides professional police station representation, legal support and outsourced services to criminal defence firms throughout the North East of England.

Trusted by solicitors for reliability, compliance and exceptional client care, we provide seamless support 24 hours a day, 365 days a year.

Our Premium Services

24-Hour Attendance

Guaranteed police station attendance throughout the North East of England, 24 hours a day, 365 days a year.

Free Telephony Service

Law firms transfer their out-of-hours calls to us on a daily basis. We are able to accept DSCC calls, conduct initial advice calls with clients in custody and provide telephone advice when required. All messages are recorded and passed directly to our clients by email.

Bail Management

Our dedicated Bail Manager monitors all bail appointments, contacts Officers in Charge (OICs) directly and updates firms promptly with accurate outcomes.

Documentation

All casework is completed using our personalised forms and sent to firms together with the relevant Legal Aid form, either the same day or as soon as an outcome has been finalised.

Coverage

We cover police station and prison attendances throughout the Northumbria, Durham, Cleveland and North Yorkshire. Wider coverage can also be arranged where required. Our legal team is strategically positioned throughout the North East, allowing us to attend most local police stations within 30 minutes, and many within as little as 15 minutes.

Compliance

Our Legal Representatives and CILEX Members hold Enhanced DBS certificates and remain up-to-date with CPD requirements. Our legally qualified call handlers are experienced in accepting DSCC calls and ensuring clients receive prompt legal assistance.

Cost

We offer a high-quality service at a competitive price, with discounted rates available to firms that choose 365 Legal Services as their exclusive outsourced provider.

Firms that choose 365 Legal Services as their exclusive outsourced provider benefit from:

✓ Guaranteed police station attendance – 24 hours a day, 365 days a year.

✓ Free out-of-hours telephony and bail management – Helping your firm remain responsive while reducing administrative workload.

✓ Professional, compliant team – Every member of our team holds an Enhanced DBS certificate and maintains CPD compliance, including our legally qualified call handlers.

✓ Competitive fixed pricing – Simple, transparent and highly competitive rates for every attendance.

✓ Additional specialist services – Access to our full range of professional support services, including:

• Process Serving

• Investigations

• Appropriate Adult Service

• Professional Reports from our Subject Matter Experts

At 365 Legal Services, we work as an extension of your firm, protecting your reputation while delivering professional, dependable support whenever you need us.